476bd Privacy
Policy
Your privacy matters on the 476bd platform. This document explains exactly what personal data we collect, why we collect it, how it is stored and secured, and what rights you hold over your information as a player based in Bangladesh.
Our Privacy Commitments
How 476bd Protects Your Data
The six commitments below summarise the principles that guide every data-handling decision made by the 476bd team. Full details are set out in the policy document below.
Minimal Collection
476bd collects only the personal data that is strictly necessary for account creation, identity verification, payment processing, and the delivery of our gaming and betting services. We do not collect data speculatively.
Encryption at Rest & in Transit
All personal data held by 476bd is encrypted at rest using industry-standard AES-256 encryption and is transmitted exclusively over TLS-encrypted connections. Your credentials, transaction history, and identity documents are never exposed in plaintext.
No Unauthorised Sharing
476bd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data is shared only with payment processors, identity verification partners, and regulatory authorities where legally required.
Your Rights Respected
You have the right to access, correct, and request deletion of the personal data that 476bd holds about you. Requests can be submitted at any time by emailing [email protected] and will be processed within 30 calendar days of receipt.
Defined Retention Periods
476bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to satisfy anti-money laundering obligations.
Marketing Opt-Out
Promotional communications from 476bd are sent only to players who have opted in at the time of registration or subsequently via account settings. You may withdraw consent for marketing communications at any time by contacting [email protected] or adjusting your notification preferences.
1 Introduction
This Privacy Policy (hereinafter "Policy") describes how 476bd (hereinafter "476bd", "we", "us", or "our"), the operator of the online betting and casino platform accessible at https://476bd.io, collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who access or use the 476bd Platform (hereinafter "Players", "you", or "your").
This Policy applies to all personal data collected through the 476bd website, any associated mobile-optimised interface, email communications, customer support interactions, and any other channel through which you interact with 476bd. By registering an account on the 476bd Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data in accordance with its provisions.
If you have any questions about this Policy or about the way 476bd handles your personal data, please contact the Data Support team at [email protected]. We are committed to responding to all privacy-related enquiries within 10 business days.
2 Who We Are
476bd is the operator of an online betting and casino platform serving players located in Bangladesh. The Platform offers a range of products including sports betting (with a particular focus on cricket markets including the Bangladesh Premier League, IPL, and ICC T20 World Cup), live dealer casino games, slot games, fishing games, and specialty games provided by certified third-party studios.
For the purposes of this Policy, 476bd acts as the data controller in respect of all personal data collected directly from Players via the Platform. Where data is processed by third-party service providers on behalf of 476bd — for example, payment processors such as bKash, Nagad, and Rocket, or identity verification partners — those third parties act as data processors operating under contractual obligations that require them to process data only as instructed by 476bd and to maintain appropriate security standards.
The primary point of contact for all data protection matters is the 476bd support team, reachable at [email protected].
3 Personal Data We Collect
3.1 Data You Provide Directly
When you register an account, make a deposit, request a withdrawal, contact support, or otherwise interact with 476bd, you may provide us with personal data including the following:
- Full legal name as it appears on a government-issued identity document.
- Date of birth (used to verify that you meet the 21+ age requirement).
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, or Rangpur) and postal code.
- Email address and mobile phone number.
- Mobile financial service account details (bKash, Nagad, Rocket, or Upay number) or bank account details used for deposits and withdrawals.
- Identity documents submitted for verification purposes (e.g., National ID card, passport, or driver's licence).
- Communications sent to the 476bd customer support team, including the content of live chat sessions, emails, and support tickets.
3.2 Data We Collect Automatically
When you access the 476bd Platform, certain data is collected automatically through cookies, server logs, and similar technologies, including:
- IP address and approximate geographic location derived from IP address.
- Device type, operating system, and browser version.
- Pages visited, time spent on each page, and navigation paths through the Platform.
- Session start and end times, login frequency, and game session duration.
- Wagering activity, including game type, stake amounts, and transaction timestamps.
- Referral source (e.g., search engine query, referring website, or direct entry).
3.3 Data From Third Parties
476bd may receive additional personal data about you from third-party identity verification providers, fraud prevention services, and payment processors in the course of processing your account registration, deposits, or withdrawals. Such data is used solely for verification, compliance, and fraud prevention purposes and is handled in accordance with this Policy.
Summary of Data Categories
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID number | Provided by you / Verification partner |
| Contact Data | Email, phone, address | Provided by you |
| Financial Data | bKash / Nagad number, transaction history | Provided by you / Payment processor |
| Technical Data | IP address, device type, browser | Collected automatically |
| Usage Data | Pages visited, session duration, game history | Collected automatically |
| Communications Data | Support emails, chat transcripts | Provided by you |
4 How We Use Your Personal Data
476bd uses the personal data we collect for the following purposes:
- Account management: To create, maintain, and administer your 476bd account, including processing login requests and managing account settings.
- Identity verification (KYC): To confirm that you meet the minimum age requirement of 21 years and to verify your identity as part of our know-your-customer obligations.
- Payment processing: To process deposits made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard and to execute withdrawal requests to your verified payment method.
- Service delivery: To provide access to betting markets, casino games, live dealer tables, and all other products available on the 476bd Platform.
- Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct.
- Responsible gaming: To monitor wagering patterns, identify potential signs of problem gambling, and apply responsible gaming tools where appropriate.
- Legal and regulatory compliance: To fulfil obligations under applicable anti-money laundering laws, to respond to lawful requests from competent authorities, and to maintain records as required by law.
- Platform improvement: To analyse usage data in aggregate and anonymised form in order to improve the design, functionality, and content of the 476bd Platform.
- Marketing (where consent has been given): To send promotional offers, bonus notifications, and Platform updates to players who have opted in to receive such communications.
5 Legal Basis for Processing
476bd processes your personal data on one or more of the following legal bases depending on the specific processing activity:
- Contractual necessity: Processing is necessary for the performance of the contract between you and 476bd — including account registration, payment processing, game provision, and customer support.
- Legal obligation: Processing is necessary for 476bd to comply with applicable legal requirements, including anti-money laundering laws, age verification obligations, and regulatory reporting duties.
- Legitimate interests: Processing is necessary for the legitimate interests of 476bd or a third party — for example, detecting fraud, maintaining Platform security, and improving our services — provided those interests are not overridden by your rights and interests.
- Consent: Where you have given your explicit consent — for example, by opting in to receive marketing communications — we process your data on that basis. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Sharing Your Personal Data
6.1 Service Providers
476bd shares personal data with trusted third-party service providers who assist in the operation of the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Visa, Mastercard), identity verification partners, fraud detection services, cloud hosting providers, and game content providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All such providers are contractually obligated to process data only as instructed by 476bd and to implement appropriate security measures.
6.2 Legal and Regulatory Disclosures
476bd may disclose personal data to competent governmental, regulatory, law enforcement, or judicial authorities where required by applicable law or in response to a lawful order, subpoena, or court judgment. In such cases, 476bd will disclose only the minimum amount of data required to comply with the relevant obligation.
6.3 No Sale of Data
476bd does not sell, rent, lease, or otherwise transfer personal data to any third party for that party's own marketing or commercial purposes. Any sharing of personal data is limited strictly to the categories described in this section.
7 Cookies & Tracking Technologies
The 476bd Platform uses cookies and similar tracking technologies to facilitate Platform functionality, remember user preferences, analyse usage patterns, and support fraud detection. Cookies are small text files placed on your device when you visit the Platform.
The following categories of cookies are used on the 476bd Platform:
- Essential cookies: Required for the Platform to function correctly. These cookies cannot be disabled without impacting your ability to use the Platform. They include session authentication tokens and security cookies.
- Functional cookies: Used to remember your preferences such as language settings and display options, enabling a more personalised experience on return visits.
- Analytical cookies: Used to collect anonymised statistical data about how visitors use the Platform, which helps 476bd identify areas for improvement. Data collected is aggregated and does not identify individual users.
- Security cookies: Used to detect and prevent fraudulent logins, account takeover attempts, and other malicious activity.
You may configure your browser settings to block or delete cookies; however, doing so may affect the functionality of the 476bd Platform, including the ability to log in and access your account. By continuing to use the Platform with cookies enabled in your browser, you consent to the use of cookies as described in this section.
8 Data Security
476bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to, the following:
- AES-256 encryption of all personal data stored in 476bd systems.
- Transport Layer Security (TLS) encryption for all data transmitted between your device and the 476bd Platform.
- Multi-factor authentication options for Player accounts to reduce the risk of unauthorised access.
- Access controls that restrict internal access to personal data on a strict need-to-know basis.
- Regular security assessments and penetration testing conducted by independent third-party security specialists.
- Intrusion detection and prevention systems monitoring Platform infrastructure on a continuous basis.
Notwithstanding these measures, no data transmission over the internet or storage system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and interests, 476bd will notify affected individuals in accordance with applicable legal requirements. If you suspect that your account has been compromised, please contact [email protected] immediately.
9 Data Retention
476bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
- Active account data: Retained for the duration of your active relationship with 476bd plus five years following account closure, in accordance with applicable anti-money laundering regulations.
- Transaction records: Retained for a minimum of seven years from the date of the transaction for financial record-keeping and regulatory compliance purposes.
- Identity verification documents: Retained for five years following account closure or the last use of the Platform, whichever is later.
- Customer support communications: Retained for three years from the date of the last communication in a given support thread.
- Marketing consent records: Retained for the duration of your consent plus three years following withdrawal of consent or account closure.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for analytical and statistical purposes.
10 Your Privacy Rights
As a player on the 476bd Platform, you hold a number of rights in relation to the personal data that 476bd processes about you. These rights are described below. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". 476bd will acknowledge your request within five business days and will fulfil it within 30 calendar days, subject to identity verification.
- Right of access: You may request a copy of the personal data that 476bd holds about you, together with information about how that data is being used.
- Right to rectification: You may request that 476bd correct any inaccurate or incomplete personal data held about you.
- Right to erasure: In certain circumstances, you may request that 476bd delete your personal data. This right is subject to exceptions where retention is required by law or for legitimate business purposes.
- Right to restrict processing: You may request that 476bd restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
- Right to data portability: You may request that 476bd provide your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
- Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes.
11 Children's Privacy
The 476bd Platform is strictly intended for individuals aged 21 years and above. 476bd does not knowingly collect personal data from any person under the age of 21. Account registration requires confirmation that the applicant meets the minimum age requirement, and identity verification procedures are designed to detect and prevent underage access.
If 476bd becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, return any deposited funds in accordance with our responsible gaming procedures, and delete the associated personal data without undue delay. If you believe that a minor may have accessed or registered on the 476bd Platform, please notify us immediately at [email protected].
12 Third-Party Links
The 476bd Platform may contain references to third-party service providers whose logos or names are displayed in informational contexts. This Policy does not apply to the data practices of any third party whose services are accessed independently of the 476bd Platform. 476bd is not responsible for the privacy practices or content of any third-party website or service.
Players are encouraged to review the privacy policies of any third-party service they use in connection with their 476bd account — for example, the privacy policies of their mobile financial service provider (bKash, Nagad, or Rocket) when making deposits or withdrawals.
13 Updates to This Policy
476bd reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, Platform functionality, or our data processing practices. The effective date at the top of this document will be updated each time a revision is made. Where changes are material, 476bd will notify affected Players by email to the address registered on their account or by displaying a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the 476bd Platform after any revision to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. If you have any concerns about an update, please contact [email protected] before continuing to use the Platform.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 476bd processes your personal data, please contact us using the details below. All privacy-related correspondence should be sent via email; written requests are processed in priority order and responded to within 10 business days.
Data enquiries email: [email protected]
Subject line for privacy requests: Privacy Rights Request
Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Platform: https://476bd.io
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